WE Reward Our Loyal Customers

How Does Our Loyalty App Work?

The Carlisle Loyalty App (for Android and iPhone) gives you savings towards drinks over the bar.  It’s that simple and it’s really easy to use. 

The App allows you to use your phone just like a loyalty card, with a few additional benefits, like viewing your balance on-line at any time.

On every purchase at the Bottlemart Express, Restaurant, Sports Bar or Main Bar, present your Loyalty App and automatically earn points.

You will become a part of the Carlisle Hotel & Distillery membership, which includes:

  • monthly newsletters,
  • exclusive members-only deals via SMS and
  • entry into our birthday club.


We feel everyone deserves to be spoilt so, on your birthday,  we spoil you with free meals,  gin tasting boards and more.

When you apply for membership you will be given an individual membership number by email.  Simply enter the number in the App and you are ready to go.

There are a few restrictions so make sure you understand the Terms & Conditions (see below).

A Great Way To Save & Be Rewarded
Join the Carlisle Loyalty Program today
Apply Online HERE

Install the Carlisle Loyalty App for Android

Install the Carlisle Loyalty App for iPhone

Loyalty Program - Terms and Conditions
  • Membership is granted to the person whose name appears on the application form and is not transferable to any other person(s).
  • To start earning loyalty points, you must present your Loyalty App or card to any staff member at the Carlisle Liquor Store or Bar at the commencement of every sale. Management or staff members will not be able to search for your details and points cannot be awarded after the sale is cashed through the register.
  • The loyalty reward points applicable to earn is up to 10 points depending on the product(s). This percentage may change without notice on certain products. Members are not eligible to earn reward points/dollars on cigarettes and products which are on special or already at a discounted price.
  • The App (or card) can be used with any sale through The Carlisle Hotel & Distillery Liquor Store, Bar or Restaurant. Points can only be claimed through The Carlisle Hotel & Distillery Bar on non promo, non discounted products. Loyalty members accrue loyalty points every time they spend.
  • Members can check how many points/dollars have accrued every time the Loyalty App is scanned by a staff member through our point of sale system. The till will display how many dollars you have accrued for your membership.  The points balance is also available through the Loyalty App, but balances in the App may take some time to update.  Therefore all balances must be verified through the point of sale system.
  • Members can redeem their accrued dollars to purchase a product or deduct the accrued monetary value off their bill/sale at anytime.  Proof of identity may be required.
  • Management may also have selected promotional prizes members can buy with their accrued loyalty points.
  • Loyalty cards remain the property of The Carlisle Hotel & Distillery.
  • Any member / customer who deliberately mis-uses their card, the App, or another members card or App will have membership voided by management.
  • Members found deliberately using their loyalty membership through a third party or on behalf of sales made through another customer will have their membership voided by management.
  • Lost or stolen loyalty cards must be reported to management and a new card will be issued.
  • By signing as a member the recipient of the loyalty membership agrees and acknowledges they may occasionally receive promotional material such as special offers or important messages from The Carlisle Hotel & Distillery.
  • All points accrued must be used within 12 months or they will be deleted automatically after the 12 month period has expired.
  • Any loyalty membership that has not had a purchase within any 6 month period will be void automatically.
  • In the event that the business is sold, members will be informed via email and given two weeks to spend any accrued points before the business changes hands. At the hand-over of the business to new owners, all remaining points will be deleted.
  • To receive the free birthday main meal and tasting board a table of 4 must be dining. To receive the free house wine and mini bottle of in house distilled alcohol you must dine with a table of 5, this must be redeemed in your birthday month
  • You are responsible for confirming what your balance of point
  • Once you opt out of SMS and email marketing you are not entitled to redeem birthday vouchers, member specials and any other member bonuses delivered via these platforms